PetalDesk is the simple order and delivery tracker for independent florists. Take orders in seconds, run the day from one board, and never miss a regular's anniversary again.
Start your 14-day free trialNo card needed to start. Everything below is included from day one.
Four things florists tell us go wrong, and what happens to them here.
An order taken on the phone, written on a pad and pinned to the fridge is one gust of wind from being forgotten. Here it is written down once, with the recipient, the card message and the day it is due, and it stays on the board until it has been delivered.
One board shows the whole day: what is still to make, what is ready, what is in the van. Print the driver's route sheet before they leave instead of reading addresses down the phone.
Birthdays and anniversaries are kept with the customer, and you are reminded before they come round. The order a man placed last February is still there when he rings again this February and cannot remember what he sent.
What was taken, by which method, what is still owed, and what the flowers cost you to buy. At the end of the week that is a number rather than a feeling.
Start from whichever of these sounds like yours.
It works until the week before Mother's Day. Start with the board and the order ticket: the same way of working you already have, written down where it cannot blow off the fridge.
Instagram messages, the phone, people at the counter. Give them one page to fill in — or a window they can buy from — and stop copying details between a phone and a pad.
Generic shop software has no card message, no delivery slot and no idea that a bouquet is made of stems that die. If that is the mismatch, start with what it costs to make what you sell.
One price, the whole shop. No add-ons, no per-feature tiers.
Capture items, card message, recipient and time slot. Move orders from New to Delivered on a live board, print tickets, card inserts and driver route sheets.
Save birthdays and anniversaries for every customer and get reminded before they come round. Sort customers into your own groups — corporate accounts, wholesale, regulars.
Take part payments and refunds, see what is outstanding, close the till at the end of the day, and keep a running cash book of what went out as well as what came in.
Keep the growers and wholesalers you buy from with their tax details and IBAN, and see at a glance what you have paid each of them. Count what is in the bucket: orders take their own flowers off the shelf, and what went in the bin is written down as wastage with what it cost you.
Opening hours and closed days so an order is never promised for a day you are shut. Ready-made card messages. Your own payment methods, product list and prices.
As many owners and staff as you need, each with their own sign-in. Six themes including a dark one. Two dozen languages, picked for you by the country you open the page from and changed whenever you like, with prices and dates written the way your country writes them.
A window of your own: the bouquets you price, with photographs, that a customer can order and pay for. The money goes to your own payment provider — iyzico in Türkiye, PayPal elsewhere — and never through us. Orders land on the same board as everything else.
A page your customers fill in themselves, from a link in your bio or a QR code on the counter. They say what they would like and when; you price it and call back. Nothing is charged and nothing is promised for a day you are shut.
Short e-mails from your own mailbox when an order arrives, when it leaves the shop and when it has been delivered — so replies come to you, not to us. Switch any of them off and orders carry on exactly as before.
Three screens, from the phone ringing to the money in the till.
Start typing a name and past customers come up with their address. Pick items from your product list or type your own, add the card message, set the delivery date and slot. Take the money now or leave it open.
Every order for the day sits in one column each: New, Designing, Ready, Out for delivery, Delivered. Drag the day along as the work gets done. Anything overdue is marked, so nothing quietly slips.
Print the driver's route sheet before they leave. At the end, cash up: what was taken, by which method, and what is still owed. Then the cash book shows what the day actually left you.
€20.00 / 1 month
The whole shop, every feature above, however many orders you take.
What the trial covers, how you pay, and what happens if you stop →
So you know before you start: there is no e-archive invoicing and no SMS sending. Card payments from your own customers do work, through your own account at iyzico or PayPal — the money goes straight there, never to us, and we only write the payment against the order. If one of the missing ones decides it for you, ask before you sign up.
Sign up, add a few products, and put a real order through. If it does not save you time, walk away — there is nothing to cancel.
Start your 14-day free trial