PetalDesk
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Stop copying orders off your phone

A page your customers fill in themselves: what they would like, who it goes to, and which day. It arrives on your board as a new order, marked as having come from the web, with nothing charged and nothing promised. You put the price on it and ring them back.

For the shop that prices by hand

Most florists will not sell a wedding or a funeral piece off a price list, and should not have to. This form asks what the customer wants and leaves the number to you — the conversation still happens, it just starts with the details already written down.

They can describe it instead of picking it

Your products are offered as a guide, but the form also takes plain words: something in white and green, around this much. That is how people actually ask for flowers.

It knows when you are shut

The closed days you set in the shop are the closed days here. A customer asking for a day you are shut is told so while they are still typing, instead of finding out when nothing arrives.

Where to put the link

  • The one link in your Instagram profile
  • A QR code printed for the counter or the window
  • A reply you send when someone messages you after hours

The link carries a random key, so it cannot be guessed. Make a new one whenever you like; the old one stops working immediately.

What arrives on your side

A normal order, in the New column, with the customer's name and telephone, what they asked for, the day they want it and anything else they told you. Nothing is taken from anyone's card and no price is shown as agreed.

If e-mail is switched on, the customer gets a short note saying the request arrived, and you can have a copy sent to yourself.

Which one do you want?

This form and the web shop are two answers to the same question, and you can run both. The form is for orders you want to price yourself and talk through. The web shop is for the bouquets where the price is already settled and the customer can simply buy one.

See the web shop →

Try it with this week's orders

Sign up, add a few products, and put a real order through. If it does not save you time, walk away — there is nothing to cancel.

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